Configuring Service Check-ins

• Related Articles

• Submitting a Service Check-in

  A service check-in is a short survey you complete on behalf of a resident to capture their feedback on the food service. Use it to record how residents feel about the meals and service at your facility. Note: The questions shown in a check-in are ...

• Viewing Check-in Results

  Once check-ins have been submitted for residents, you can view the results in the Insights section. This shows aggregated ratings across all residents over a selected time period, as well as individual submissions with comments. To view check-in ...

• Order at Service

  The prep report updates in real-time as orders come in. This allows you to collect orders from residents at the time of service, rather than collecting all orders in advance. How Real-Time Updates Work The prep report updates automatically when: A ...

• Insights Overview

  The Insights Overview page gives you a summary of your facility's residents and food service performance. Use it to spot trends in resident satisfaction and identify areas for improvement. To open Insights Overview, select Insights from the main ...

• Configuring Groups and Sub-groups

  Coming soon...